The team at Aerís is dedicated to bringing some of the best, competitively priced coffee available to as many of our friends as possible. So far we are still growing into our Roasterie so we are always happy to hear of someone new that wants to try our coffee!
Thanks for your interest!
Shawn Ensz & Brandon Ensz
Returns & order issues
We roast to order in Iroquois, SD. We don’t accept returns or exchanges on coffee once it has shipped or been picked up.
If something’s wrong (damaged, wrong/incomplete, quality) — email or call. Include order name/number and a photo if it’s damaged. We’ll make it right when the issue is on us.
• aerisroasting@gmail.com
• (605) 412-1013
Merch: ask before sending anything back.
Subs: pause/skip via email; bags still no-return once roasted.
— Aerís Roasting Co.
Policy
• No returns/exchanges on roasted coffee once shipped or picked up
• Contact us for damage, wrong/missing order, or quality issues — fair fix when it’s on us.
• Merch case-by-case; don’t ship back without asking first
• Subs: same no-return once roasted